Audio Description and Touch Tours

Audio Described Performances

These performances include a live, verbal commentary providing an explanation of the visual information that Blind or partially sighted people may need in order to understand and enjoy the show, via a personal headset.

Audio description is available at our audio described performances via Sennheiser MobileConnect.

Download the MobileConnect app from your app store before the performance. When you arrive at Nottingham Playhouse connect to our WiFi (look out for our posters about MobileConnect for connection details, or speak to an Audience Assistant) and then you can listen to the audio stream from your own device with your own headphones or hearing aids.

MobileConnect can also work with digital hearing aids that are Bluetooth v5 compatible (2016 onwards). Please speak to a member of a Welcome Team for assistance during your visit, or if you’d like more information before booking, speak to our friendly Box Office team on 0115 941 9419 or email access@nottinghamplayhouse.co.uk.

To minimise delays in the audio signal from Bluetooth connected headphones or hearing aids, it is best to use wired headphones.

If you do not have wired headphones, please speak to our Audience Assistants who can assist you with headphones and/or a suitable device to use.

Digital Show Programmes are available for Nottingham Playhouse Productions (for enlarging text or to use with a screen reader).

Touch Tours

Our Touch Tours enable Blind and partially sighted people to explore the stage, set, props and costumes before attending the show. Touch Tours are free and take place one hour and 30 minutes before the Audio Described performance starts. Please let our Box Office team know if you would like a Touch Tour when you book.

Assistance dogs are always welcome – please inform the Box Office team in advance of your visit.

Those who require a companion to enable their visit will receive a second ticket for free. Please book via the Box Office on 0115 941 9419 if you require a companion ticket.

If you have any questions, please contact the team by emailing access@nottinghamplayhouse.co.uk or call the Box Office on 0115 941 9419.