You can now add selected access requirements to your account so that you can book suitable seats for your needs online.

Check out the options below to see how you can book seats to main stage productions that are suitable for your access needs through our website.

You can still book through our Box Office if you would prefer this, by calling 0115 941 9419 or visiting in person. Our Box Office is open Monday to Saturday from 9.30am to 6pm (8pm when there is a performance). You can contact Box Office with enquiries about access at access@nottinghamplayhouse.co.uk (please note we cannot take bookings by email).

The options below are not the only access requirements that we can accommodate. For requirements that are not listed and wheelchairs that are larger than the dimensions below, please contact Box Office to book your tickets.

If you’re booking for a group where multiple people have access requirements, we advise contacting Box Office to book. If you’d like to book for a group of five or more people, please contact Box Office to book.

Online access bookings are only available for main stage performances (for productions in the Neville Studio or Wellington Circus, please contact Box Office).

Updating Your Account

You can add your access requirements to your account by filling in the form below.

If you wish to change or update these in the future, you can enter your details into this form again (please ensure you enter the same personal details as your original account), you can head to the account section of the website and choose the ‘Other Preferences’ section on the dropdown menu, or you can contact Box Office.

These options are not the only access requirements that we cater for. For any other requirements (for example assistance dogs or touch tours) and for wheelchairs that are larger than the dimensions below, please contact Box Office to book your tickets.

Please note that Box Office may contact you regarding your access requirements if they need further clarification from the information submitted in your form.

Access form

Name(Required)
Please select your access requirements(Required)

How to book for your access requirements online

If you’re a wheelchair user whose wheelchair is maximum 90cm(w) x 110cm(d) x 120cm(h) and you would like to remain in your wheelchair during the performance, follow the steps below to book a wheelchair space online. Please note that depth includes treads on your wheelchair and the height includes the headrest:

1) Tick the ‘I am a wheelchair user whose wheelchair is maximum 90cm(w) x 110cm(d) x 120cm(h) and I stay in my wheelchair’ option in the access form above, fill in your details, and press submit (or log in to your account if you’ve previously entered this information).

2) Head to the show you’d like to book, click ‘Book Now’ and choose a performance.

3) When the seatmap comes up, you can find wheelchair spaces in row M and they’re indicated by a wheelchair icon. Click on this icon to book the space. (If no wheelchair icons are showing up on row M, then they are fully booked for that performance so try another date or contact Box Office).

All wheelchair spaces are suitable for viewing caption boxes and BSL interpreters.

Seats next to wheelchair spaces are marked with an E and are only available to those booking a wheelchair space. These seats are for essential companions that are seated with a wheelchair user. See the section below for more information on how to book for an essential companion.

If you have any difficulties updating your account or booking a wheelchair space, please contact Box Office who can assist you. If you have a wheelchair that is bigger than the dimensions listed above, please contact Box Office who can advise you on where to book.

If you’re a wheelchair user who would like to transfer from your wheelchair to a theatre seat, follow the steps below to book your seat online:

1) Tick the ‘I transfer from my wheelchair to theatre seats’ option in the access form above, fill in your details, and press submit (or log in to your account if you’ve previously entered this information).

2) Head to the show you’d like to book, click ‘Book Now’ and choose a performance.

3) When the seatmap comes up, choose a seat on row M. By updating your account, you will now have access to more seats in row M – some of these will be marked by an L or an E and some will have a wheelchair icon. These indicate seats held off sale for most customers and are only available to those who require level access, a space for their wheelchair or an essential companion seated with a wheelchair user. For a wheelchair transfer you can choose any seat on row M. If there are no seats available on row M, try a different performance or contact Box Office.

If you require a seat that is not on row M, please contact Box Office who can advise you.

If you change your mind after your booking and decide you would like to remain in your wheelchair for the performance, please contact Box Office as soon as possible, as we may not be able to accommodate this change on the day of the performance.

If you have any difficulties updating your account or booking a transfer from a wheelchair to theatre seats, please contact Box Office who can assist you. If you have a wheelchair that is bigger than the dimensions listed above, please contact Box Office who can advise you on where to book.

If you require step-free access to your seats, follow the steps below to book this online:

1) Tick the ‘I require step-free access to my seats’ option in the access form above, fill in your details, and press submit (or log in to your account if you’ve previously entered this information).

2) Head to the show you’d like to book, click ‘Book Now’ and choose a performance.

3) All of row M has step free access. By updating your account, you will now have access to more seats in row M and some of these will be marked by an L. You can however choose any seat on row M, and you will still have step free access to your seats. If there are no seats available on row M, try a different performance or contact Box Office.

If you have any difficulties updating your account or booking a seat with step-free access, please contact Box Office who can advise you.

If you need an essential companion to attend with you, we provide a free ticket with your booking for Nottingham Playhouse productions on the main stage and for selected visiting shows. This discount is only for bookings for yourself and your carer and can’t be used to book for other groups of people.

Follow the steps below to book your free essential companion ticket online:

1) Tick the ‘I have an essential companion or carer’ option in the access form above, fill in your details, and press submit (or log in to your account if you’ve previously entered this information).

2) Head to the show you’d like to book, click ‘Book Now’ and choose a performance.

3) When the seatmap comes up, choose the seats you would like, including one for your essential companion.

4) Continue through the booking pathway until you get to the checkout – this is where your discount will appear and one of the tickets will show up as free. Don’t worry if the extra ticket is showing as full price before the checkout, this is just how our system works.

You might see seats marked with an E – these are seats next to a wheelchair space that can be used for a wheelchair user’s essential companion. These are not the only seats that can be booked for an essential companion – any seat in the auditorium can be booked.

If you have any difficulties updating your account or booking for an essential companion, please contact Box Office who can advise you.

If you’re attending a BSL interpreted performance, follow the steps below to book seats with a clear view of the interpreter online:

1) Tick the ‘I require a clear view of the BSL interpreter’ option in the access form above, fill in your details, and press submit (or log in to your account if you’ve previously entered this information).

2) Head to the show you’d like to book, click ‘Book Now’ and choose a performance.

3) When the seatmap comes up, you can find seats with a clear view of the interpreter (that are only available to BSL users) marked by the letter B. Choose any of these seats and head to the checkout. There will also be seats marked by an information symbol (an ‘i’ in a circle). Some of these seats may have a clear view of the interpreter, so please check the information to find this out. (If no seats are showing up with the letter B or an information symbol, then they are fully booked for that performance so try another date or double check that the performance is BSL interpreted).

To find out more about seats with an information symbol, hover your mouse over the seat on a desktop or, if you’re on a mobile, click on the seat and click continue at the bottom of the page.

If you have any difficulties updating your account or booking a seat with a clear view of the interpreter, please contact Box Office who can advise you.

If you’re attending a captioned performance, follow the steps below to book seats with the best view of the captions box online:

1) Tick the ‘I require a clear view of the captions box’ option in the access form above, fill in your details, and press submit (or log in to your account if you’ve previously entered this information).

2) Head to the show you’d like to book, click ‘Book Now’ and choose a performance.

3) When the seatmap comes up, you can find seats with a clear view of the captions box (that are only available to caption users) marked by the letter C. Choose any of these seats and head to the checkout. There will also be seats marked by an information symbol (an ‘i’ in a circle). Some of these seats may have a clear view of the caption boxes, so please check the information to find this out. (If no seats are showing up with the letter C or an information symbol, then they are fully booked for that performance so try another date or double check that the performance is captioned).

To find out more about seats with an information symbol, hover your mouse over the seat on a desktop or, if you’re on a mobile, click on the seat and click continue at the bottom of the page.

If you have any difficulties updating your account or booking a seat with a clear view of the captions, please contact Box Office who can advise you.

These options are not the only access requirements that we cater for. For any other requirements (for example assistance dogs or touch tours) and wheelchairs that are larger than the dimensions above, please contact Box Office to book your tickets.

You can book with Box Office by calling 0115 941 9419 or visiting in person. Our Box Office is open Monday to Saturday from 9.30am to 6pm (8pm when there is an evening performance). You can contact Box Office with enquiries about access at access@nottinghamplayhouse.co.uk (please note we cannot take bookings by email).