We are seeking confident and friendly Duty Managers with great interpersonal skills to oversee our Welcome Team.
Awarded the UK’s Most Welcoming Theatre by UK Theatre Awards in 2023, we pride ourselves on providing a warm welcome and an outstanding customer experience to over 120,000 visitors to Nottingham Playhouse each year.
We are now seeking confident and friendly Duty Managers with great interpersonal skills to oversee our Welcome Team during performances and other events this season, including our brand new production of Dear Evan Hansen and our legendary pantomime. As Duty Manager, you’ll ensure we deliver excellent customer care and provide a comfortable and safe environment for our audiences and visitors.
Benefits of the role include:
- Training in Health and Safety, Customer Service, Disability Awareness and Security
- Free/discounted tickets for performances
- Free Playhouse Pass membership
- Discounts on our bars offer
- Discounted travel and parking
- Free access to our Employee Assistance Programme
- Cycle to Work scheme
The Welcome Team Duty Manager positions are offered as a fixed-term (2 September 2024 – 19 January 2025) zero-hours contract within a monthly rota. Shifts are a minimum 3½ hours. As our performances and other events take place throughout the week, you’ll need to have good available for evenings and weekends. Availability for weekday daytimes would be an advantage.
Nottingham Playhouse is committed to a policy of diversity and inclusion, creating a workforce representative of the diverse communities we work with. Our workforce is currently under representative of certain communities and we are taking positive action for equal opportunities through the recruitment process. We actively encourage applications from the Global Ethnic Majority and Disabled people. Nottingham Playhouse is part of the Parents in Performing Arts (PIPA) campaign and welcomes proposals for flexible working around caring responsibilities and anyone looking for a positive work/life balance. We are also a Disability Confident employer, recruiting and supporting disabled people in the workplace.
For more information and details on how to apply, please download the Recruitment Pack and Equal Opportunities Monitoring Form.
We would like to help you to fully participate in the application process. If you would like the Recruitment Pack and Equal Opportunities Monitoring Form in an alternative format, support in completing your application, or you would like an alternative way to make your application, please contact us to discuss a suitable format.
The closing date for applications is Monday 5 August 2024 at 12noon.