Important Customer Information
Latest Information on Coronavirus (COVID-19)
Updated Monday 14 June, 6.16pm
Following the Government’s announcement on Monday 14 June, we can confirm the following:
The Greatest Play in the History of the World remains unaffected and performances will take place with social distancing in place. We have a number of additional measures in place to ensure all audiences have a safe and enjoyable visit and you can find out more about these here.
All performances of Piaf will now take place with social-distancing in place. In order to make the necessary changes to our seating plans, we have temporarily taken in-person performances off sale. Tickets for the livestream on 14 July remain on sale.
The summer term of our participation programmes has already commenced with a mix of online and in-person sessions, and is able to go ahead as planned. Specific details for each session are available on individual workshop pages and from course leaders. Click here to head to our Get Involved section for more information.
Our team continue to monitor and implement the latest Government advice and guidance and will update audiences with detailed information as it becomes available. For the most up to date information, keep checking this webpage as well as our Twitter, Facebook and Instagram channels.
Box Office and Visiting the Building
Please note that our building is closed to anyone not attending a performance or workshop.
Our Box Office continue to work remotely. If you have a specific query about an existing or new booking, please contact us by email at email@example.com. We’re available Monday to Friday, 10am – 5.30pm. We are also operating a limited phone service on 0115 941 9419 for those with more urgent queries. This is also open 10am – 2pm Monday to Friday. Don’t worry if you don’t get through straight away during these times – please hold and we’ll pick up as soon as we can.
Changes to Productions and Events
Customers for all cancelled or postponed events before 31 May 2021 have now been contacted by email and/or phone. If you believe you have a booking that has been affected, and haven’t heard from us, please email firstname.lastname@example.org.
Any other changes to future programming will be communicated to customers as soon as information becomes available.
How You Can Support Us
As a charity, Nottingham Playhouse relies on ticket sales for over 70% of our income and, naturally, we’ve been heavily affected by the ongoing pandemic. We would be very grateful if you would consider donating to our Curtain Up Appeal, which is supporting our re-opening and the long-term future of Nottingham Playhouse.
Thank you to everyone who has donated so far – your support is hugely appreciated.
Join Us Online
There’s still plenty of ways you can enjoy our work online – from our Amplify podcast, to our documentary series The Revival and activities for children. Visit our Read, Watch, Listen section and don’t forget to follow us on social media for all the latest content.
Our Spring Loaded season of digital events continues until the end of June, and we also have a number of livestreamed performances to look forward to. Visit the What’s On section of the website for full listings.
As ever, thank you for your support of Nottingham Playhouse and we look forward to welcoming you back, live or online, as soon as we can.
Stephanie Sirr, Adam Penford and all the team