Important Customer Information
Latest Information on Coronavirus (COVID-19)
Updated Monday 19 July, 1.25pm
We’re so pleased to be able to welcome you back in person this summer.
We want you to feel confident you’ll have a great experience when you visit. As ever, our team continue to monitor and implement the latest Government advice and guidance and regularly update audiences and participants with specific information about the event or workshop you’re attending. You can also find further detailed information on how we’re keeping you safe when you visit here. For the most up to date information, keep checking this webpage as well as our Twitter, Facebook and Instagram channels.
Box Office and Visiting the Building
Please note that our building is closed to anyone not attending a performance or workshop.
Our Box Office continue to work remotely. If you have a specific query about an existing or new booking, please contact us by email at firstname.lastname@example.org. We’re available Monday to Friday, 10am – 5.30pm. We are also operating a limited phone service on 0115 941 9419 for those with more urgent queries. Don’t worry if you don’t get through straight away during these times – please hold and we’ll pick up as soon as we can.
Changes to Productions and Events
Customers for all cancelled or postponed events before 30 June 2021 have now been contacted by email and/or phone. If you believe you have a booking that has been affected, and haven’t heard from us, please email email@example.com.
Any other changes to future programming will be communicated to customers as soon as information becomes available.
How You Can Support Us
As a charity, Nottingham Playhouse relies on ticket sales for over 70% of our income and, naturally, we’ve been heavily affected by the ongoing pandemic. We would be very grateful if you would consider donating to our Curtain Up Appeal, which is supporting our re-opening and the long-term future of Nottingham Playhouse.
Thank you to everyone who has donated so far – your support is hugely appreciated.
Join Us Online
There’s still plenty of ways you can enjoy our work online – from our Amplify podcast, to our documentary series The Revival and activities for children. Visit our Read, Watch, Listen section and don’t forget to follow us on social media for all the latest content.
As ever, thank you for your support of Nottingham Playhouse and we look forward to welcoming you back, live or online, as soon as we can.
Stephanie Sirr, Adam Penford and all the team